1. Introduction
Welcome to Basar Echad Pty Ltd ("Company," "we," "our," "us"). By accessing our website and purchasing our courses, books, and services, you agree to these Terms of Service. If you do not agree, please do not use our website.

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2. Services Offered
We provide online courses, e-books, coaching, and related services to entrepreneurs and business owners. These services are subject to availability and may be modified at our discretion.

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3. Account Registration
To access certain services, you may be required to create an account. You are responsible for keeping your account information secure and for all activities under your account.

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4. Payments & Pricing
All prices are listed in South African Rand (ZAR) and are subject to change. Payments must be made in full before accessing any course or service. We use third-party payment providers, and you agree to their terms when making a purchase.

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5. Intellectual Property
All content, including courses, materials, and digital products, is owned by Basar Echad Pty Ltd and is for personal use only. Redistribution, resale, or sharing is prohibited.

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6. Limitation of Liability
We make no guarantees about the outcomes of our courses or services. Our liability is limited to the amount paid for the specific service purchased.

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7. Compliance with South African Law
These Terms of Service comply with South African consumer protection laws, including the Consumer Protection Act (CPA) and the Protection of Personal Information Act (POPIA).

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8. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the new terms.

 

Refund Policy

1. Digital Products & Courses
Due to the nature of digital products, all sales are final. No refunds will be issued once access is granted, in compliance with Section 42(2)(f) of the Consumer Protection Act.

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2. Coaching & Services
Refunds for coaching services are not available after the first session has been completed. If you are dissatisfied, please contact us within 7 days to discuss alternative solutions.

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3. Exceptional Cases
If you believe you qualify for a refund due to extraordinary circumstances, please contact our support team at hello@hykieberg.com. Refunds are granted at our sole discretion and in line with South African consumer protection laws.

 

Cancellation Policy

1. Course & Digital Product Cancellations

Since access is granted immediately, cancellations do not apply.

2. Coaching & Services Cancellations
Coaching sessions must be canceled at least 24 hours in advance. Failure to do so may result in forfeiture of the session without a refund.

3. Subscription Cancellations
If you are on a recurring subscription plan, you may cancel at any time before the next billing cycle. No refunds will be given for the remaining period after cancellation.

4. Fixed-Term Agreements
Under South African law, consumers may cancel fixed-term agreements with 20 business days' written notice. A reasonable cancellation fee may apply, considering factors such as the service provided and timing of cancellation.

 

Privacy Policy (POPIA Compliant)

1. Data Collection
We collect personal information such as your name, email address, and payment details to process transactions and provide services.

2. How We Use Your Data
Your data is used to deliver services, improve customer experience, and send marketing emails (if opted-in). We do not sell your information.

3. Data Protection
We implement security measures to protect your information. However, no online transmission is 100% secure, and you use our services at your own risk.

4. Your Rights Under POPIA

• You have the right to access, correct, or delete your personal data.

• You can withdraw consent for marketing communications at any time.

• You may request information on how your data is processed.

5. Third-Party Services
We may use third-party services (such as payment processors) that have their own privacy policies. We are not responsible for their practices.

6. Updates to This Policy
We reserve the right to update this policy at any time. Changes will be posted on this page.

 

Contact Information
If you have any questions about these policies, please contact us at:

Basar Echad Pty Ltd
Email: hello@hykieberg.com
Website: https://www.hykieberg.com

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